This privacy notice tells you how and why we collect and use your Personal Data in line with UK Data Protection Laws in the context of the Claim or other claims we may contact you about.
As your Solicitors, Harcus Parker Limited collect use Personal Data about you when you engage with us in relation to your Claim, including when you visit our Website. The protection of Personal Data is important to us. We want to comply with all our legal obligations under data protection laws. That is why we only process Personal Data that is strictly necessary, with care and taking account of best practice security needs.
This privacy notice includes a glossary which defines all capitalised terms. For your understanding, please refer to the glossary when reading this notice. We may make changes to this privacy notice to reflect changes in the law or within our organisations. We recommend that you review this page regularly to always know how we use your Personal Data.
1. Who is responsible for the Processing of your Personal Data?
The Solicitors are responsible for Processing your Personal Data as you engage with us regarding the Claim, use our Website, subscribe to our newsletter or contact us directly. For clarity, the Solicitors are distinct independent Data Controllers for the relevant Processing activities under UK Data Protection Laws.
2. What Personal Data do we Process, why and on what basis?
UK Data Protection Laws require that we provide information to you about the Personal Data that we Process, the reasons for using that Personal Data (the Purpose for Processing) and the grounds we rely on to do this (the Legal Basis for Processing).
We have summarised most of that information in the table below to make it easier to read and give you an overall view of the Processing operations we undertake. There may be other circumstances in which we will retain, disclose or Process your Personal Data, for instance, because of specific legal obligations applicable to us.
For each of the purposes listed below, we may process any of the corresponding Personal Data and rely on any of the corresponding Legal Basis. Some of the Personal Data we collect or Legal Basis we rely on may appear more than once in the summary table below, this is because they may be relevant to several of the purposes listed.
As we conduct a variety of claims, the Personal Data we may Process about you may vary depending on the claim(s) you are interested in. However, you will usually know what Personal Data we Process, either because we have disclosed that information to you in this privacy notice, or because we will ask you for additional information directly.
3. How do we collect your Personal Data?
We collect Personal Data directly from you when you register for a Claim, subscribe to receive our newsletter, contact us or otherwise engage with us on our Website, on the phone or in another manner, to respond to our queries, ask questions, make suggestions or comments.
We may receive Personal Data concerning you from third parties, such as:
4. With whom do we share your Personal Data?
We may share your Personal Data with third parties such as:
5. How long do we keep your Personal Data?
We keep your Personal Data for as long as reasonably necessary for the purposes listed at 2 in this privacy notice, or any additional purposes otherwise notified to you, and for at least seven years after the conclusion of your Claim.
6. What Individual Rights do you have under UK Data Protection Laws?
We want you to know the full extent of your Individual Rights under UK Data Protection Laws, so we have listed these rights in the table below. However, all rights do not necessarily apply to your relationship with us.
If you make a request to exercise your rights, we will let you know how we can help in your specific circumstances. Please note that we may ask you for proof of your identity to comply with any such request.
Our employees and contractors are also subject to confidentiality obligations which contribute to the protection of your Personal Data.
8. Do we Process your data outside of the UK?
We only share Personal Data outside of the UK where (i) the destination country benefits from an adequacy decision allowing it to receive that Personal Data; or (ii) where we have a transfer mechanism in place to ensure your Personal Data is protected in the country of destination.
In relation to the Claim, we may Process your Personal Data outside of the UK, in Israel to provide access to employees or partners of the Solicitors based in these countries, and for storage purposes.
9. How can you contact us or raise a complaint?
If you have any question or request related to the way we Process your Personal Data, you can contact us at to energyclaims@harcusparker.co.uk.
You can also raise a formal complaint with your local data protection authority. In the UK, this is the Information Commissioner’s Office (ICO), whose address is Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF3. The ICO’s telephone number is (+44) 0303 123 1113 and its website is https://ico.org.uk/.
If you have a complaint, please contact us first, and we will try to resolve it as best we can.